An Internet company developed an online service with which procurement within companies could greatly be simplified. The software was able to suggest cheaper alternatives for goods to be bought and kept track of what was bought, leading to major cost savings.
The service was offered for free as well as in an extended paid version. Not only did the service provide a link to the companies who use the service, but also to companies who wanted to sell products. For the Internet company we drew up general terms and conditions, which provided a wide range of situations with which the company was faced. Questions such as who is responsible for lost data and who owns the data as well as issues regarding user privacy were addressed.